Jump to content

Recommended Posts

Generally, to help your description, you can record a video on a Selfie Stick with your phone, pointed closely at the Pedals, then the Motor, then the Rear Sprocket, as you ride. What is the frequency of the pop? Once every rotation of the pedals, more or less frequent? Has it been ridden on the beach, in the sand?  A popping, sounds likes the chain may have broke or half inserted pin. Can you explain how you eliminated the chain as a possibility? Have you checked  for free movement between every link?  Mid-Drives are hard on driveline components but a new LX  but shouldn’t be having a chain problem, Unless it was shipped with a defective chain or a problem occurred during manufacturing. We have heard of another mid-drive chain problem lately. Does it pop. while pedaling or not, using throttle only?
I’d next suspect a pedal, that was not tightened sufficiently, or threaded incorrectly but we will continue from there after you posted the video. 


Link to post
Share on other sites

Contact Sondors.com by going to the support link and submitting a Request. We are an independently owned, support forum managed and operated by other owners. Does now seem to be the controller or other internals, inside the motor case. 

Let us know what the resolve is from Sondors, the Company.



Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. By using this site, you agree to our Terms of Use and Privacy Policy.