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battery won't charge

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Hi, i am having a problem with charging my 48v sondors battery. i use the bike to commute to and from work. i came home this evening with 47.8v showing on my screen, i have the 25amp system from bolton. i plug in the charger it runs 5 mins. and the light turns green. i have 2 chargers one of them is new from sondors,same thing on both. last night it only charged up 80%. the charge before 56.3v. this only happens occasionally. the battery is in the house for 30mins. and warm before i charge it. does anyone know what is the problem?  the bike was delivered 12/2017 and it's an x-7. any advice is greatly appreciated,thanks Dennis-deecee.

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