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Backwards locked up

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Anyone else have any issue with the tire locking up and refusing to go backwards? We have literally go over every bit of the motor, brakes, connections, power and it is completely locked up.

will go forward. First bike, $1600 5 repair tickets. 

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We’ve seen that issue here before and on disassemble it was found the the motor was full of rust from water incursion. Really not a Sondors Company Warranty Issue, if that’s the cause or if the bike is out of the warranty period . 
Another scenario would be a loose motor magnet which is explained in a post here on the forum/.


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