Hey folks that are patiently, or impatiently, awaiting a shipping notice or bike, please read this. Based on our experience with this since 2015, here is what you can expect:
With COVID-19, unfortunately, the experience of recent years can no longer be applied. Containers have become a scarce commodity. The disaster with the EVER GIVEN has not made it better. With the significant impact on the global world market, things are piling up in front of the ports. Simple processes like getting to port, unloading containers and reloading have become much much more time consuming than it usually is. We are sorry about this because we know how painful it is to have to wait longer for your new great bike. We are also just owners. Because (as you know) we are a forum for owners from owners. We also want your bike (especially the new models) to arrive as soon as possible, but we have no influence on that. Please contact the manufacturer support for the latest information regarding your delivery. But what we know for sure: the bikes are coming. even with all the covid impact. Thousands of bikes. I can feel the excitement, or maybe it's just me lol. But anyway I can feel the pressure building. We don't mind you posting your delivery notice, but please don't post your tracking number. Just black that part out, and you're good to go. You don't want anyone the be able to reroute your delivery to my house do you? Moderators will delete all posts we see with tracking numbers. If you have ordered or already got your Sondors eBike - please login or register and pin yourself to the member map: https://sondorsforum.com/membermap/
Feel free to post your unpacked or still packed bike in this Gallery Section - We are looking forward to your pictures!
The Sondors Owner Forum is a great place to share information about your Sondors eBike. We have many available resources here, that may have great value for you. Take your time and read everything carefully. I would love to see you as an new member on the Owners Forum! Questions? Feel free to ask!
Video by @Houshmand Moarefi
Battery not charging — charger green light illuminated, doesn’t turn red to indicate charging Sondors StepBy Adam Seldow
Battery on 2019 Sondors Step will not charge. I plug the charger into it and charger light remains green (never turns red to indicate charging). I reset LCD to default just to make sure it want settings issue. Any ideas? I tried two different chargers as we ha e two of these bikes. When I remove battery and plug in to charger, 3 green dot lights turn on only when plugged in.
Apologies if this has been asked before but while searching on the forum I couldn't find that specific info for my setup. I'm about to order a new battery as I'll soon be working "far away" from where I live. I have a fat Sondors 2015 with the 250w stock motor and a Storm Hot Rod 25amp controller from Luna Cycle. I want essentially to increase my range, but I wouldn't mind a bit of extra power as long as that doesn't hurt the motor. So my question is, am I better off buying a 36v battery with 17 or 20am, or would it be fine to buy a 48v 20ah as per the link below ? I'm thinking, if I need to spend that much on a battery I might as well treat myself, but once again I don't want to end up replacing the motor in a month from now. I would be riding something like 16 miles per day (go and return), and I am not really willing to upgrade the motor as it's already barely legal where I live (I might not be tolerated as well if I'm riding even faster) . Thanks in advance for your suggestions !