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Bri

Thumb throttle works but pedal assist doesn’t

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Brand new Sondors Step... Got it literally 3 days ago. Rode it 2 miles yesterday and it was fine. Today, rode it 9 miles today and the pedal assist stopped working with about a mile left. Tried turning it off and back on. Thumb throttle stopped working for a second but was fine once I turned it on and off but pedal assist still isn’t working... Has anyone else had this issue? 

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