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Sondors X Bottom Bracket failure

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Hello, I bought aSondorsX in April 2018 and it appears that thebottombracket has failed at 423 miles. DoesSondors replace the BB? If not, what do you recommend? 

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I think by now you have heard from Sondors support on the FB group.  If not yet you will soon.  You will need your purchase receipt (log in on the web site to get another copy if needed).

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