Battery not charging — charger green light illuminated, doesn’t turn red to indicate charging Sondors StepBy Adam Seldow
Battery on 2019 Sondors Step will not charge. I plug the charger into it and charger light remains green (never turns red to indicate charging). I reset LCD to default just to make sure it want settings issue. Any ideas? I tried two different chargers as we ha e two of these bikes. When I remove battery and plug in to charger, 3 green dot lights turn on only when plugged in.
Greeting Sondors fans and owners,
This is a great place to learn about my Sondors Step. Thanks to all for sharing your knowledge and experience. I will try to chip in whenever I feel I have valid information.
Purchased this bike for physical therapy.
I am a new Sondors Step owner from upstate New York. My first thought was to get the most powerful ebike I could. Second thought, what if I didn't like it? I had not owned a bicycle in 15 years. Decided to buy a lower cost ebike just to see what it was like, and if ebiking was really for me I could always upgrade. Sondors Step only $975. A great bike at an awesome price. I am short of inseam and have limited ability to climb aboard, so the Steps low stand-over height is literally just what the Dr. ordered. I am very happy with the performance of the Step. I use the factory default settings at this time. So far I have added front and rear lights, a rear rack, left side mirror and a bell. Ordered and received a second battery from Sondors. Batteries are swapped about every 1 1/2 weeks. The battery not in use is stored at about 40% capacity then fully charged just before reinstallation. This bike now has 249.3 miles on it. Weather permitting I try to ride 10 miles minimum each day. Physical therapy is Ok. Fun is number 1.😎
Long time listener, first time caller here
So I will try to keep this short...
Bought a used fatty a year ago and it sat in storage for a bit over winter... I took it out and tried to move it, and the rear wheel was locked up and wouldn’t go backwards.. Have been poring over this page and the Facebook page and I’ve gotten pretty far but now I need some advice
I’ve replaced the throttle (the button was broken so was needed), and upgraded the controller (it came with the bike so I figured why not while I’m at it...) I didn’t think those were really solutions, so no surprise when that wasn’t a fix.
Ao now the throttle works. I press down, the voltage is reading in the lcd and I can hear a “click” in the motor. But no response/movement otherwise....
am I correct in assuming this is a motor issue? Have checked all cable connections and they are good. Tested the battery, it read at 38 when off and went up to 40/41 when on... so seems like battery is good...
I thought I might take it apart and check, the Luna motor instructions made it seem like a simple 3 step easy removal.. so I finally removed the rear wheel and then got to “Remove the sprocket...”
I’ve read everywhere that removing the sprocket will destroy it soooo... before I destroy my sprocket and take apart my motor... are there any other issues I could check?? Or am I right in assuming it’s a motor issue?
the sprocket is pretty rusty... there’s a good amount of rust in places there probably shouldn’t be rust.... I have some simple green cleaner/degreaser but would really appreciate some advice on removing rust tooo!!
And I guess while I’m here, and if it’s needed, can anyone recommend a good replacement sprocket/motor?? Is luna good, despite their instructions are not so simple as they seem? what confuses me is that they don’t think you will need a new sprocket, or is that included?
Thanks for listening y’all, hopefully my bike isn’t a total lost cause...
I bought my girlfriend a single speed Thin a year ago. When she powers it up, it always starts in the second level of assistance rather than "zero". This has caused several unfortunate situations as the crank tends to rotate when pushing the bike to park or remove from a bike rack and the sensor recognizes the rotation and wants to put it into motion. This happens even when you "downshift" back to zero before shutting off the main power; at re-start its back at 2.
My bike has an aftermarket controller and it will start at 0 when I power it back up. Is this an option using the stock controller components that came from Sondors on hers?