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Andi

Sondors eBike battery keys - Where can I find them?

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This information applies to: SONDORS Thin eBike (all variants), SONDORS Fat eBike (all variants), SONDORS Fold eBike (all variants) and SONDORS X (all variants)

Great, you've got your new SONDORS electric bike. But you cannot find the keys for the battery? Don't panic!

Here are two possible locations:

  1. In the Battery/Controller case, between battery or controller
    or
  2. In the foam packaging of the battery

Didn't find them? Please carefully search  in the shipping box / shipping material. They are not big so you could overlook them quickly!
You searched for the keys in every possible location over and over again but couldn't find them? Please contact support@sondors.com for help. 

Ride safe!
Andi

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