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It's been a month or so since the battery failed on my wife's Step. The new one is growing stronger with each cycle. So happy with both our Sondors. Again a thank you to the service techs and Reddy who helped me out.
Greeting Sondors fans and owners, This is a great place to learn about my Sondors Step. Thanks to all for sharing your knowledge and experience. I will try to chip in whenever I feel I have valid information. Purchased this bike for physical therapy. I am a new Sondors Step owner from upstate New York. My first thought was to get the most powerful ebike I could. Second thought, what if I didn't like it? I had not owned a bicycle in 15 years. Decided to buy a lower cost ebike just to see what it was like, and if ebiking was really for me I could always upgrade. Sondors Step only $975. A great bike at an awesome price. I am short of inseam and have limited ability to climb aboard, so the Steps low stand-over height is literally just what the Dr. ordered. I am very happy with the performance of the Step. I use the factory default settings at this time. So far I have added front and rear lights, a rear rack, left side mirror and a bell. Ordered and received a second battery from Sondors. Batteries are swapped about every 1 1/2 weeks. The battery not in use is stored at about 40% capacity then fully charged just before reinstallation. This bike now has 249.3 miles on it. Weather permitting I try to ride 10 miles minimum each day. Physical therapy is Ok. Fun is number 1.😎