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  1. While riding bike it loses all power, bike only has 50 miles on it, sorry for long story below, tried to give all details, Bike is new, and I do not know what’s normal . Something does not seem right. Looking for everyone’s thoughts to understand if I have problem or this is normal. 100% charged battery I was on the bike for 3 miles, power assist 5, pedaling to assist, no pressing of throttle , speed 20 mph, very, minimal hills, had just coasted down a downhill at 25 mph, came to a stop at an intersection, when light turned green, I took off with throttle and bike lost power in 10ft, LCD shut off. I tried to turn on LCD, did not work. I cycled the power switch, did not work. Shut power off, rode for a mile thinking a thermal protector maybe cut off power, did not work. I folded the bike to totally disconnecting battery, looking for a reset button, did not see one, put bike together, it powered up. this worked, for a short time until I touched the button for LCD and power cut again. Disconnected battery again and all was good. UP TO THIS POINT I DO NOT FEEL I WAS PUSHING BIKE HARD I did not touch LCD after it powered up, Pedal assist was at 2, went 10 miles, throttle pressed max, pedaling hard, minor hills here and there, I was behind schedule now (Friday night out with WIFEY and was already late, you know how it is) no further issue to this point. THIS 10 MILES I FEEL I DID PUSH THE BIKE REASONABLY HARD. I got to the final 1/4 mile steep grade to my home Battery was at 4 bars at start of grade, I decided to move LCD to 5, maximum assist, i did not loose power. Pressed up the hill, speed decreased to 9MPH, near top, lost power again, I pushed bike to top, and put it away, without making an effort to get it working, several hours later went out and it powered up fine.
  2. After a long ride, while the battery was low and I was almost home, I noticed complete loss of power, the first time. I thought the battery was dead and this was a lower power cut out. No problem, I just charged it up and thought it was ready to go. Not so, the green yellow and red lights are all on and the charger shows a fully charged batter. I took the battery in and placed it back. I checked the brake handles and they look fine with no gaps.... Is there a reset button somewhere? How do I troubleshoot?
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