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Warehouse-guy

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  1. How to know if you need a freewheel? All Sondors have freewheels. If that doesn't convince you, just do an internet search on the model number that is printed right on your Step's freewheel. My Step came with a Shimano TZ500 7-Speed 14-28t Freewheel. Cogs: 14-16-18-20-22-24-28T I decided not to change the freewheel on my Step. I first changed the factory 52T chainring to a 47T. I liked that, BUT NOW, I am successfully using a Shimano 41Tooth chainring. CHEAP and EASY. I took the path of least resistance. However, when my current freewheel wears out .... the sky's the limit. I just watched the video posted regarding freewheel removal. Very nice, thank you very much for that. A freewheel removal tool would make the change much easier. I'm pretty sure that the chain whip tool would not be needed, as just pedaling your bike will tighten your new freewheel very nicely, as suggested in the video. and attested to by other Sondors owners that have changed their freewheels. While it would be very handy to have a chain break tool, extra links and quicklink handy, I would recommend not breaking the chain until you try using the chain (no load) as is. The chain on my Step is a little on the long side right from the factory. Good luck, happy and safe riding no matter what you decide to do.🙃
  2. Is the battery switched off when you are trying to charge it? Is there a good cable connection at the batteries charging port? With my Step, sometimes I have to wiggle the wire at the charging port to get the light on the charger to turn from green to red. The charger light will turn green just by plugging it into the wall with no bike or battery present. The light will only turn to red when a good connection is made to a battery that needs a charge. Just sayin'
  3. Shimano TZ500 7-Speed 14-28t Freewheel Tooth count for your stock Step 7 speed Freewheel: Cogs: 14-16-18-20-22-24-28T I have owned my Sondors Step since August 2019. I am pretty sure you will need a FREEWHEEL gear cluster (it screws on) and not a cassette. Some Sondors owners have recommended the Drift Maniac E-Bike FREEWHEEL 7 Speeds 11-34T Epoch (found some on Amazon) to replace your Shimano 14-28 OEM FREEWHEEL. Your new 11-34 Freewheel will give you greater climbing ability and increased top speed as well. The chain on my Step at 120 links is almost on the brink of too long as it comes from the factory. So it might pay off to try the chain you have before you break it and/or replace it. I decided to JUST change the chainring on my Step to 47T from the original 52T. Smaller chainrings are available, but I only like to make small changes at a time. A 47T chainring and pedaling much harder worked for me. I use my Step for cruising on the flat and the "bunny hills". For the more serious hills, I solved my problem by adding an MXS to my Sondors stable. Changing YOUR Freewheel to an 11-34T (Shimano has a 14-34T) could be an interesting project and you could share your experiences and successes with the group. Photos and details please. 😉
  4. Having FUN! I know nothing about the XS. Still own my Step though, and now an MXS. These two bikes should cover all the bases. Here's what I did with my Step. I swapped out the 52 tooth chainring for a 47 tooth Aluminum one from Lite Pro for easier hill climbing and easier PAS 0 pedaling. Might have been able to go with a 42 tooth chainring , but I believe in baby steps, and did not want to (maybe) have to take a few links out of the chain. The 47 tooth chainring is a nice compromise (cheap and easy swap) and will keep using it. I am using a Schwinn Folding Rear Bike Rack. $22 from the local Target store. I have installed this same rack on my MXS. Here is a link to this rack on Amazon: https://www.amazon.com/dp/B0089WYU1G/?coliid=I3B60JJT5NIL48&colid=1TBERP0SJV49H&psc=1&ref_=lv_ov_lig_dp_it
  5. Greeting Sondors fans and owners, This is a great place to learn about my Sondors Step. Thanks to all for sharing your knowledge and experience. I will try to chip in whenever I feel I have valid information. Purchased this bike for physical therapy. I am a new Sondors Step owner from upstate New York. My first thought was to get the most powerful ebike I could. Second thought, what if I didn't like it? I had not owned a bicycle in 15 years. Decided to buy a lower cost ebike just to see what it was like, and if ebiking was really for me I could always upgrade. Sondors Step only $975. A great bike at an awesome price. I am short of inseam and have limited ability to climb aboard, so the Steps low stand-over height is literally just what the Dr. ordered. I am very happy with the performance of the Step. I use the factory default settings at this time. So far I have added front and rear lights, a rear rack, left side mirror and a bell. Ordered and received a second battery from Sondors. Batteries are swapped about every 1 1/2 weeks. The battery not in use is stored at about 40% capacity then fully charged just before reinstallation. This bike now has 249.3 miles on it. Weather permitting I try to ride 10 miles minimum each day. Physical therapy is Ok. Fun is number 1.😎
  6. Using 30 PSI as marked on the tires. Low rolling resistance is key to range and battery life. I'm happy with the ride at 30 PSI. I only ride streets, gravel paths and mowed grassy fields. No jumping or mountain trails. The Step rolls like a champion and the large diameter tires bridge the potholes that eat up the smaller diameter tires. Yes, the battery comes out. It folds open and you use one of the the keys that came with your Step to remove the battery. Be prepared to catch the battery or put something soft underneath as it comes flying out and weighs a solid 5 lbs. I have a second battery I bought from Sonders and switch them out about every 1 1/2 weeks. Videos on Sondors.com under "Support" will show you how to fold bike to get at the battery. Videos for just about everything you'll need right on Sondors website. The ADVANTAGE to charging the battery indoors is you have fewer chances of getting electrocuted or damaging your Step. Charger that came with the Step is rated for INDOOR USE ONLY. Safety 1st. Use the shortest extension cord you can for maximum charging. Heat, cold and wet are the enemies of your battery. Lot's of great advice on THIS Forum https://sondorsforum.com This advice is only my personal OPINION and what works for me. GOOD LUCK!
  7. Would it be possible not to turn the bike on until you have removed it from the bike rack and wheeled it and mounted it? Just a simple change in procedure. Like the TV ad says "sometimes the order in which you do things make a difference." My new Step always starts up in PAS 2 as programmed. What works for me is: Battery on, LCD on, Hit the minus button 2 times so PAS is 0. Step is now safe to wheel or mount even if pedals move or the throttle is pushed in error. Less work than reprogramming. Safest way is turn the bike on after you're on it. So far my Step has 245 miles on it and I have avoided reprogramming the LCD. Factory settings working for me and staying trouble free.
  8. Step seat post is 27.2 mm diameter. It's stamped on the post.
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