Thanks again for the help! I do see the voltage on the LCD is good (varies btwn 40-41V) but when I disconnect the Higo connector, the pins (male connectors) are on the motor side of the connector, not the battery/controller side, so I do not see how I can check the voltage coming off the controller (since is a female connector). I do have a multi-meter, and have worked in an electronics lab before, but just don't see how I can check the voltage since the pins (male side of the connector) once disconnected does not have any voltage on them (since they are on the motor side, not the battery/controller side).
Again, appreciate any further help you can provide. Joel