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didi

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  1. Thank you Reddy Kilowatt! I would like to express my apologies for the emotional post, and also say thank you for helping me out again! My complaint was not against you or the members of this forum (which I apreciate very much). I do think however that Sondors should install a better network for Sondors owners which allows us to buy every part of a Sondors bike more easily on the internet. Thank you again and kind regards! Dietmar PS I did edit my first post according to your suggestions
  2. It seems to be difficult to find replacement parts for my Sondors. I own different types of Sondors bikes: Sondors Original, Sondors Fold X, and Sondors X 7speed. All of them have broken thumb throttles. I've searched the internet for hours trying to understand which thumb throttle fits on these different bikes, if anybody could please help me finding out where to buy them i would be a happy camper. Thanks in advance!
  3. Hello dear Sondors owners! I am a big Sondors fan and own different Sondors ebikes: a Sondors Original (36v), a Sondors Fold X (48v) and a Sondors X (7 gears and 48v). Since the thumb throttles are damaged on all three bikes, I need to replace them. I am trying to find them at a reasonable price, but it is very difficult to figure out what type of thumb throttles are suitable for these bikes. There is Higo 3, Higo 6, different lengths, universal thumb throttles.... and many more options. I am desperate because I am not sure which thumb throttles to buy and where to find them. Please help me to find out what type of throttle (and from which seller) I should buy them. Many thanks in advance! Dietmar
  4. Speed and power limit with new motor Hi dear Sondors community, I am experiencing a very strange problem concerning the speed limit on my Sondors Custom 350 watt 36 volt fatbike. Since neither me nor the Luna Cycle support was able to figure out what the reason for this problem could be, I hope that maybe somebody in this forum can help me with this issue! The situation is the following: I have two Sondors Custom 350 watt fatbikes, both are equipped with the Luna Cycle KT LCD3 Display and the Hot Rod 20 amp controller, both worked fine and top speed was approximantely 25 mph. one of them at one point had a motor damage, therefore I ordered a new motor from Ebay and installed it succesfully. It should be the same Bafang 350 watt motor, just the axle is slightly broader, the wattage and volts are the same after installing the new motor (and despite checking the recommended KT-LCD3 settings like 20 times) this fatbike with the new motor had a speed limit of approximately 18 mph which seems to be impossible to remove since I switched both, the controller and the KT-LCD3 Display, from one bike to the other to check which component could be causing this problem, I am pretty sure that these components are working fine. But the bike with the new motor is limited in speed and max wattage no matter what I do. I was told, that the Display is responsible for the speed limit, but since I've tried to switch Displays, it seems impossible to me that this could be the cause for this problem. Anybody has an idea how I could remove this speed limit? Thank you very much folks! For those interested, I attach the conversation I had with Luna Cycle trying to figure out what the poblem is, they suggested to ask the Sondors forum for help since neither they knew what issue could be the reason for this strange limit. YouTube-Video "KT-LCD3 Display is a MUST HAVE accessory for the Sondors Ebike." Dear Seb, Yes, it is exactly how you just described and we changed the motor with the same bafang 350w engine with identical serial nr. Could it be that this motor needs other settings in the LCD? Thanks for helping in solving this mystery! Best, Hannes Am 01.09.2017 um 10:24 schrieb Luna Cycle Support <support@lunacycle.com>: Type your response ABOVE THIS LINE to reply hannes mitterer Subject: Sondor HOTROD controller and Luna KT-LCD3 SEP 01, 2017 | 02:24PM UTC Seb replied: Ok, So you took the older LCD and installed it on the “problem bike” and still not fast. And if I understand correctly you also swapped the controller from the older bike to the problem bike and still is slow???? If you did swap both LCD and controller to that bike and still limited to 20mph… there can only be an issue in the motor I think. Did you change the motor? Regards Seb Please join our great forum and be part of the electric revolution: https://electricbike.com/forum/ Facebook page: https://www.facebook.com/lunacycle/ Facebook group https://www.facebook.com/groups/fastebike/ Blog: https://www.electricbike.com/ SEP 01, 2017 | 02:12AM UTC hannes replied: Dear Seb, I just changed and ried the LCD with the other sondors but it is still not running at full power and speed like it was and like the other ebike does. As I already changed the new hotrod controller with the old one, I don’t think there is any difference in changing it with the one in the other ebike. It is for me not logical why the bike is still limited. Thanks, Hannes [[941f9d177d1777ec77459b98d38b75d793827e42-1026120604]] Type your response ABOVE THIS LINE to reply hannes mitterer Subject: Sondor HOTROD controller and Luna KT-LCD3 SEP 01, 2017 | 05:21PM UTC Seb replied: We honestly do not know… it’s possible that some settings have to be changed to work with the new motor…Possible that the motor is not exactly like the previous motor (inside motor windings). But if the issue after changing the controller and LCD is still present, it can only point toward the motor.. (or a weak battery if you think.. but does not look like it from what you are telling me!) But what I would recommend is to check the Sondors forum and ask for help, post the model of the motor (and link) you have and ask if anyone had issues changing the motor. There is possibly a setting in the LCD that can make it better. https://sondorsforum.com/forum/1-sondors-forum/ Unfortunately there so many possible settings on the KT-LCD3, we only program them for the stock motor, and do not know the settings for other motors. Regards Seb Please join our great forum and be part of the electric revolution: https://electricbike.com/forum/ Facebook page: https://www.facebook.com/lunacycle/ Facebook group https://www.facebook.com/groups/fastebike/ Blog: https://www.electricbike.com/ SEP 01, 2017 | 02:37PM UTC hannes replied: Dear Seb, Yes, it is exactly how you just described and we changed the motor with the same bafang 350w engine with identical serial nr. Could it be that this motor needs other settings in the LCD? Thanks for helping in solving this mystery! Best, Hannes
  5. Speed and power limit with new motor Hi guys, I`ve got a Kt lcd3 Display and the 20 amp controller installed on my Sondors Custom bike. After a motor damage, I installed a new 350 w Bafang 36v motor (exactly like the old one). Problem is, that now the bike isn`t as fast as it was before anymore, it has a speed limit of 25 kph, even if the Display settings are correct! Since I have two controllers (both 20 amp) which I already tested, I can`t imagine that the problem is generated by this component too. Does anybody have an idea how I could fix this problem please? Would be very grateful for your advice! Thanks
  6. I just ordered the right motor (using the link you posted in your previous answer). Yes the motor I ordered before has indeed an alloy outer casing, Now I understand the difference, but since I am no expert I didn`t notice any difference before buying. Next time, I will ask the forum members before buying anything, here I got great information and support - thanks again for it!
  7. Thank you MattRobertson for your precious advice! Today I`ve realized, that the motor they sent me has an axle of 175mm but is still different from the Sondors Custom 350w motor. I thought if I order the above described motor with the axle of 175mm there is no way I could get the wrong motor, but apparently they are not the same.. If I shouldn`t be able to make this work, I think I will just order another motor which doesn`t request modifications to the bike, like the right 350w motor or the 500w motor.
  8. Thank you again for your very helpful information and links! I measured the motor and the strange thing is, that the axle seems to be indeed 175mm like the vendor said (by axle I mean the distance "OLD" described in the picture "motor_dimensions". I thought, that when I buy this motor with the axle 175mm it should be the right one, but it seems that there are different types of that motor? If however this is the wrong motor, I will buy a new one..
  9. Thank You MattRobertson! When I bought the motor, I asked the seller if it had an 175 mm axle, he assured me that it was 175mm. Unfortunately I am realizing just now why this motor isn`t fitting my bike, and sending it back to Cina is very expensive.. Thank you also for the Fisher Fabrication House advice - I didn`t know where to get these protectors. I think I will either switch to a 48v 750w motor (which should be also compatible) or i will try to buy another time the 350w motor - just this time using the link you kindly attached!
  10. Thank you Reddy Kilowatt! This information is very helpful to me, I think I will buy the 48v 750w motor, so I can be sure to get the a motor that fits my bike!
  11. Motor replacement 350w Bafang Hi guys, I own a Sondors Custom 350w 36v, unfortunately the motor is broken. I bought a new Bafang motor from Alibaba with the serialnumber RM G060.350.DC. The Motor came just a few days ago, but I have no clue how to switch the motor, as it seems to be different from the original? The original is on the right, and the new one is on the left. Is there maybe somebody who was able to switch these motors? I would be so glad if you could tell me how to do that!!
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