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Q&A, Help & Troubleshooting

This forum is for all of your questions about the Sondors eBike. If you need help troubleshooting a problem, please be as specific as possible by describing your problem and any modifications you've done.

454 topics in this forum

  1. ANSWERED speedometer reading incorrect

    By Dickiebills,
    • 5 replies
    • 1,027 views

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  3. Battery not charging — charger green light illuminated, doesn’t turn red to indicate charging Sondors Step

    By Adam Seldow,   
    • 7 replies
    • 152 views

  4. Fold XS, Lighting not working

    By blydie,
    • 1 reply
    • 42 views

  5. Controller Swap - Fields in Display Now Blank

    By LManges,
    • 3 replies
    • 308 views

  6. Tubeless Conversion for MXS

    By HipHap,
    • 0 replies
    • 37 views

  7. ANSWERED Sondors Thin rear spokes

    By klaats,
    • 10 replies
    • 206 views

  8. ANSWERED Sondors Thin Flywheel

    By Enjo13,
    • 1 reply
    • 103 views

  9. Pedal Assist Issue

    Topic was merged with Controller Swap - Fields in Display Now Blank

  10. Tool for removal of right side pedal crank

    By Ralf Honsberg,
    • 1 reply
    • 80 views

  11. battery power dies after 1 minute, not lasting

    By Davide Busetti,   
    • 11 replies
    • 224 views

  12. Any Idea which Suspension Fork fits to a Sondors Fold?

    By Jürgen aus Dortmund,
    • 4 replies
    • 224 views

  13. Fold X Europe no more pedal assistance Motor doesn't work

    By celine,
    • 1 reply
    • 130 views

  14. Fold x : can a brake lever cut off switch be repaired.

    By Ralf Honsberg,
    • 7 replies
    • 203 views

  15. Any Idea what LCD Settings to use with 1500W Motor and 35A Controller?

    By Clockburner,   
    • 2 replies
    • 1,075 views

  16. My 2018 Ebike won’t start

    By Sniper Goat,
    • 5 replies
    • 247 views

  17. ANSWERED Sondor Step Lost Power on Ride; won't charge

    By Edward Baptist,
    • 5 replies
    • 438 views

  18. What to do if battery voltage is too low

    By Des1223,
    • 1 reply
    • 138 views

  19. ANSWERED Fold x wiring harness

    By Chrislayhe,
    • 1 reply
    • 165 views

  20. ANSWERED No Power

    By PeterB,
    • 3 replies
    • 327 views

  21. ANSWERED Pedal assist sensor magnet plate broken

    By Ralf Honsberg,   
    • 1 reply
    • 189 views

  22. Pedal assist cutting out

    By Josh Davis,   
    • 6 replies
    • 335 views

  23. Battery indicator on LCD not working, everything else on LCD working, no power (Thin, Indiegogo)

    By Joshua Scheidel,
    • 3 replies
    • 219 views

  24. ANSWERED Replace battery in Step bicycle

    By Shaun G,
    • 4 replies
    • 254 views

  25. Motor position sensor fault

    By James Gillum,
    • 1 reply
    • 179 views

  26. Sondors Thin : no power, lcd working and battery showing 3 bars. Working for 30 mins , pulled over to stop for a while and no power when o tried to start again however battery indicates power available

    By MarSmith,
    • 8 replies
    • 329 views

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