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Q&A, Help & Troubleshooting

This forum is for all of your questions about the Sondors eBike. If you need help troubleshooting a problem, please be as specific as possible by describing your problem and any modifications you've done.

415 topics in this forum

  1. ANSWERED Fold XS motor not working (LCD + lights work ok)

    By Seán Ó Briain,
    • 1 reply
    • 72 views

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  3. Power fail

    By Jeppe van der Schalk,
    • 11 replies
    • 517 views

  4. Error code 25

    By Brian Kelley,
    • 3 replies
    • 225 views

  5. Cold weather, steep hills, No Go

    By Albert Werth,   
    • 1 reply
    • 117 views

  6. Broke a rear spoke on my fatty - where to buy a spoke online?

    By FromtheLBC,   
    • 3 replies
    • 1,053 views

  7. battery won't charge

    By DeeCee,
    • 0 replies
    • 113 views

  8. LCD screen won’t turn on

    By Isaiah Sanchez,
    • 1 reply
    • 166 views

  9. No power. Lights don't come on

    By Ray Cornelius,   
    • 3 replies
    • 267 views

  10. Tried to upgrade a fold x 35a 750w 52v and only 4mph

    By p0tty,
    • 4 replies
    • 496 views

  11. Sondors Step Lower

    By Shaun G,
    • 2 replies
    • 285 views

  12. MXS Bottom Bracket Noise On The Power Stroke

    By Albert Werth,   
    • 5 replies
    • 376 views

  13. Sondors original

    By Hpiproceed,
    • 1 reply
    • 384 views

  14. RANDOM POWER SURGE

    By jeff in Pinole,
    • 7 replies
    • 416 views

  15. Help - Removing Back Wheel on Fold X

    By CBouma,
    • 1 reply
    • 199 views

  16. ANSWERED Thumb throttle works but pedal assist doesn’t

    By Bri,
    • 3 replies
    • 480 views

  17. ANSWERED Where does this belong

    By HalK,
    • 2 replies
    • 184 views

  18. Sondors original 2016 ebike

    By Charlotte,
    • 1 reply
    • 262 views

  19. Backwards locked up

    By Dhart38,
    • 1 reply
    • 195 views

  20. Pedal assist on 0

    By RandyDB,
    • 2 replies
    • 211 views

  21. ANSWERED No pedal assist

    By CJR,
    • 24 replies
    • 5,290 views

  22. ANSWERED Step Seatpost Diameter?

    By wkduffy,
    • 2 replies
    • 241 views

  23. ANSWERED Pedal bushing insert removal

    By Contessa,   
    • 1 reply
    • 197 views

  24. ANSWERED always starts in #2

    By Amanaland,   
    • 4 replies
    • 347 views

  25. Pedal stripped crank arm threads

    By Ridge,   
    • 21 replies
    • 5,276 views

  26. Bafang Rear Hub Motor Disssasembly Issues

    By Bruce Kelley,   
    • 2 replies
    • 300 views

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