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Q&A, Help & Troubleshooting

This forum is for all of your questions about the Sondors eBike. If you need help troubleshooting a problem, please be as specific as possible by describing your problem and any modifications you've done.

409 topics in this forum

  1. Sondors original

    By Hpiproceed,
    • 1 reply
    • 62 views

  2. Advertisement (Login to hide)

  3. MXS Bottom Bracket Noise On The Power Stroke

    By Albert Werth,   
    • 4 replies
    • 194 views

  4. Sondors Step Lower

    By Shaun G,
    • 1 reply
    • 111 views

  5. RANDOM POWER SURGE

    By jeff in Pinole,
    • 7 replies
    • 245 views

  6. Help - Removing Back Wheel on Fold X

    By CBouma,
    • 1 reply
    • 64 views

  7. ANSWERED Thumb throttle works but pedal assist doesn’t

    By Bri,
    • 3 replies
    • 414 views

  8. ANSWERED Where does this belong

    By HalK,
    • 2 replies
    • 130 views

  9. Sondors original 2016 ebike

    By Charlotte,
    • 1 reply
    • 223 views

  10. Backwards locked up

    By Dhart38,
    • 1 reply
    • 157 views

  11. Pedal assist on 0

    By RandyDB,
    • 2 replies
    • 163 views

  12. ANSWERED No pedal assist

    By CJR,
    • 24 replies
    • 5,072 views

  13. ANSWERED Step Seatpost Diameter?

    By wkduffy,
    • 2 replies
    • 205 views

  14. ANSWERED Pedal bushing insert removal

    By Contessa,   
    • 1 reply
    • 164 views

  15. ANSWERED always starts in #2

    By Amanaland,   
    • 4 replies
    • 294 views

  16. Pedal stripped crank arm threads

    By Ridge,   
    • 21 replies
    • 5,064 views

  17. Error code 25

    By Brian Kelley,
    • 1 reply
    • 143 views

  18. Bafang Rear Hub Motor Disssasembly Issues

    By Bruce Kelley,   
    • 2 replies
    • 250 views

  19. ANSWERED Mysterious squeak on new Thin

    By Maximum,
    • 3 replies
    • 196 views

  20. SONDERS Thin, lights are ON but nobody home. No motor response.

    By Jim McGuire Foto,
    • 3 replies
    • 255 views

  21. Fold X7-PAS/LCD speedo/ throttle accel weak

    By matts104,
    • 1 reply
    • 177 views

  22. ANSWERED Rear brake not engaging

    By Brett Crosby,
    • 2 replies
    • 206 views

  23. Custom sondors original shut off

    By Richard Park,
    • 7 replies
    • 228 views

  24. replacing Step tires

    By sallyt,
    • 1 reply
    • 227 views

  25. Mel

    By MelCdn,
    • 1 reply
    • 189 views

  26. Remove Step handlebar ends?

    By Brewerpaul,
    • 3 replies
    • 223 views

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